Optimize Story Performance with Customer Insights

Say goodbye to surface-level reports that only show open and click rates. Rich customer engagement metrics provide marketers with deep insights into customer behavior and preferences.

digital story analytics
digital storytelling solution


Convert insights into meaningful action

The reporting portal allows you to see how people move through your digital story, what they are interested in, the actions users take, and even where they drop off. Use customer insights to drive story optimization and future story development.

digital storytelling solution

The reports you need. None you don't.


See how audiences move through your story, which content they are interested in, the actions they take, and even where they drop off.

digital storytelling report
Multichannel digital storytelling data


Track audience engagement data by channel to see which channels work best (ie. people coming to a story through Google ads convert more than people coming from social media).

Multichannel digital storytelling data


Track how many people take action by clicking on the CTA button. Understand how stories are contributing to your acquisition, sales, & retention goals.

storysoft reporting
storytelling data analytics


View insights at the individual page level to track Total & Unique Page Visits. You can even view deeper activity data by page with the 'View More' button.

storytelling data analytics


Access reports when you need them

The on-demand reporting portal allows marketers to see real-time data and pull reports as needed.

Better understand what your customers want

Quickly analyze how customers are engaging with the story in order to understand what's working and what's not.

Deliver more personalized experiences to customers

Easily translate the insights collected from your digital stories into more customized content for future stories.

Track return-on-investment from your storytelling efforts

Track clicks on the CTA button in order to attribute behaviors like email signups or e-commerce purchases to STORYSOFT.

customer feedback storysoft

Every Brand Has Stories.
Tell Yours.