Customer retention matters
The most profitable way to grow your brand is to sell more products and services to existing customers.
You've spent so much time, money, & effort to capture leads, and convert them into customers.
Don't stop there.
Use digital storytelling to convert customers into brand loyalists, and loyalists into raving fans.
Digital stories you can tell to boost customer loyalty
- Brand story: Tell stories that build deep bonds by connecting your brand values to your customers'
- Testimonial story: Get customers involved by collecting stories their stories to share with others
- Community story: Spotlight your community efforts, & invite customers to join you
How to share stories that increase retention
Since STORYSOFT stories are hosted on a URL, you can share them with customers through your existing channels:
- Link customer retention stories from your email drip campaign
- Share stories on social media
- Print QR codes on store signage
- Add customer loyalty stories tp your website
Measuring success for customer loyalty stories
Easily measure storytelling effectiveness with built-in analytics:
- Summary report: Track participants, time spent, & more
- Retention report: See how many pages people get through
- Share report: View how many people share your story